General Terms of Use and Service

These terms and conditions (the “Terms”) govern access to and use of the Troquizy website and/or app (the “Platform”) as well as the services provided by TROQUIZY LTD to users.

1. Operator’s Identity – Scope of the Terms

1.1 Operator

1.1.1The Platform is operated by TROQUIZY LTD, a company incorporated under Israeli law with registration number 517189379 (the “Company” or “Troquizy”), whose registered office is located at 22 Guiborei Israel St., Netanya, Israel. Contact details are provided in Appendix 1.

1.1.2 Legal Status – Technical Intermediary Only

• (a)Troquizy acts exclusively as a technical intermediary (marketplace) providing an infrastructure for posting Listings, connecting parties, and facilitating transactions (messaging, integrated payment/escrow, if applicable). Troquizy is not a party to the sales contract entered into between the Buyer and the Seller.
• (b)The Seller retains sole discretion to accept an offer, and the sales contract remains, in all cases, a private sale concluded exclusively between the Seller and the Buyer.
• (c)Users expressly acknowledge that the legal nature of the Troquizy Services is that of technical intermediation only and agree not to present Troquizy, either explicitly or implicitly, as a seller.

1.2 Purpose and Contractual Documents

1.2.1These Terms (Terms of Use/Terms of Service for Individuals) govern, in particular:

• (a)the rules governing access to the Platform and the creation and management of Accounts;
• (b)the rules for posting Listings and Content and for using the Messaging feature;
• (c)the nature of the Services provided by Troquizy (hosting, matchmaking, tools, and, where applicable, integrated payment);
• (d)fees, commissions, and the purchase process (including secure payment and escrow) when enabled;
• (e)the procedures for reporting, moderation, restrictions, and suspension/closure;
• (f)provisions relating to Buyer Protection, disputes, and final provisions (liability, applicable law, notifications, etc.).

1.2.2The appendices form an integral part of these Terms (including Appendix 1 – Contact Information/Notifications; Appendix 2 – Catalog / Prohibited Items and Associated Rules;

Appendix 3 – Rates & Fees). The Privacy Policy also applies and supplements these Terms with respect to data processing.

1.2.3The “Live” and “Replay” features, where available, are governed by separate specific terms and conditions; in the event of any conflict, these specific terms and conditions shall prevail for the features in question (see Section 23.4).

1.3 Electronic Acceptance – Evidence

1.3.1By creating an Account, checking the acceptance box, clicking an acceptance button (click-wrap), and/or using the Platform, the User enters into an electronic agreement with TROQUIZY LTD.

1.3.2The Parties acknowledge the validity and probative value of electronic acceptances and records (including click-wrap agreements), in accordance with applicable Israeli law, including the Electronic Signature Law, 5761-2001, and the general principles of contract law (Contracts (General Part) Law, 5733-1973, in particular the duty of good faith under Articles 12 and 39).

1.3.3Troquizy’s technical records (timestamps, consent logs, version of the accepted Terms, session identifiers), retained in accordance with the Privacy Policy, may be used as evidence, subject to applicable mandatory provisions.

1.4 Language – Prevailing Version

1.4.1These Terms may be made available in multiple languages. In the event of any discrepancy, ambiguity, or contradiction between language versions, the Hebrew version shall prevail and be deemed authentic.

1.4.2Any translation is provided for convenience only and shall not alter the legal interpretation of the Hebrew version, subject to applicable mandatory provisions.

2. Definitions

For the purposes of these Terms and Conditions (Terms of Use/Terms of Service for Individuals), capitalized terms shall have the following meanings:

“Platform”: the application, the website, and, more generally, the technical environment operated by Troquizy that provides access to the Services.

“Troquizy”: the entity operating the Platform (or its affiliates/technical agents, if applicable).

“Services”: all features provided via the Platform, including account creation, connecting users, posting listings, messaging, integrated payment, escrow, dispute resolution, and, where applicable, Live/Replay features.

“User”: any person accessing the Platform, with or without an Account, whether acting as a Buyer, a Seller, or a casual visitor.

“Account”: the personal space associated with a User, allowing access to the Services and use of the Platform’s features, subject to eligibility and compliance.

“Seller”: any User who posts a Listing and offers an Item for sale on the Platform.

“Buyer”: any User who purchases or expresses an intention to purchase an Item from a Seller via the Platform.

“Item”: any personal property offered for sale on the Platform (a used item or, where applicable, any other item authorized by these Terms and the Catalog).

“Listing”: the listing published by a Seller describing an Item (including characteristics, condition, defects, photos, price, and terms), constituting the Seller’s offer subject to availability and validation of the Transaction.

“Content”: any content uploaded, published, transmitted, or made accessible via the Platform (text, photographs, videos, messages, reviews, descriptions, metadata, graphics, etc.).

“Messaging”: the communication tool integrated into the Platform that enables exchanges between Users, particularly for organizing the Transaction and, if applicable, in-person pickup if enabled.

“Transaction”: the sale or purchase of an Item concluded directly between the Seller and the Buyer via the Platform; Troquizy is not a party to the sales contract as either the seller or the buyer.

“Integrated Payment”: a payment made exclusively through the Platform, processed by a payment service provider (“PSP”) and/or by Troquizy’s technical partners, including, where applicable, pre-authorization, collection, escrow, and release of funds.

“PSP”: the payment service provider and/or payment institution involved in processing payments (whose identity and terms may be specified on the Platform).

“Escrow of Funds”: the mechanism by which the Buyer’s payment is securely held (blocked/suspended) until the release event specified in these Terms (including confirmation of delivery, expiration of the dispute period, or a decision in the event of a dispute).

“Item Price”: the price set by the Seller in the Listing, excluding any applicable fees.

“Total Price”: the total amount displayed to the Buyer prior to payment, including, as applicable, the Item Price, shipping costs, Buyer Protection fees, and the Platform’s commissions/service fees, as well as any payment processing fees displayed prior to confirmation.

“Platform Commission” / “Service Fees”: the fees charged by Troquizy for providing the Services and/or processing the Transaction, displayed before payment (on the Buyer’s side and/or the Seller’s side, depending on the business model).

“Buyer Protection Fee”: the fee charged to the Buyer for access to the Buyer Protection mechanism, which is automatically applied to every purchase made via the “Buy” button, in accordance with the terms set forth in these Terms and Conditions.

“Buyer Protection”: the internal dispute resolution mechanism, applicable to Transactions paid for via the Platform and initiated within the prescribed time limits, as defined in Article 11.

“Dispute”: any dispute initiated by the Buyer (or, where applicable, by the Seller if provided for) via the dedicated interface, relating in particular to non-receipt, significant non-conformity, or undisclosed damage, resulting in the temporary blocking of funds and the investigation of the case.

“Delivery”: the shipment of the Item to the Buyer by a carrier, or, when enabled, personal delivery in accordance with the terms set forth in Article 9.

“Carrier”: any third-party service provider responsible for the delivery and/or handover of the Item.

“Partner Carrier” / “Prepaid Shipping”: a carrier and/or integrated logistics network offered through the Platform, for which fees may be collected and/or advanced by Troquizy and then re-invoiced, in accordance with Article 9.

“Delivery Confirmation”: the event that triggers the dispute period, corresponding to (i) the confirmation made in the Troquizy interface, or (ii) failing that, the delivery event indicated by the carrier via the tracking tool, as shown on the Platform.

“Catalog” / “Prohibited Items”: the list of permitted categories and prohibited or restricted Items, as well as the associated rules (including packaging requirements and carrier restrictions), available on the Platform and/or in the appendix to these Terms.

“Live” and “Replay”: live streaming/sales and replay features, accessible subject to eligibility and governed by separate specific terms and conditions. In the event of any conflict, the specific Live/Replay terms and conditions shall prevail with respect to access, use, restrictions, formats, and associated services.

3. Role of Troquizy – No Status as Seller or Agent

3.1.1Troquizy provides a marketplace-style Platform that enables the hosting and publication of Listings, connects Users, and offers tools to facilitate Transactions (search, messaging, reporting, moderation), as well as, where applicable, an integrated payment system and internal dispute resolution mechanisms.

3.1.2Troquizy acts exclusively as a technical intermediary. Troquizy does not own, hold, or store the Items; does not physically inspect them; and does not act as a seller or buyer in Transactions.

3.2 No Sales Contract with Troquizy

3.2.1The sales contract for an Item is concluded exclusively between the Seller and the Buyer. The Seller is solely responsible for the Listing, the description, the price, compliance, and the execution of the sale, subject to the internal mechanisms provided for in these Terms and Conditions (in particular Articles 7, 9, and 11).

3.3 No Status as Agent, Sales Agent, or Representative

3.3.1Unless expressly stated otherwise, no User is authorized to present themselves as an agent, representative, sales agent, or partner of Troquizy.

3.3.2No provision of these Terms shall be construed as creating an agency relationship, sales agency, partnership, joint venture, franchise, employment, or representation relationship between Troquizy and a User.

3.4 Integrated Payment – Technical Payment Mandate (if applicable)

3.4.1When payment is made via the Platform, Troquizy may act as a technical payment agent to facilitate the collection, escrow, and release of funds via the PSP, in accordance with Section 7.

3.5 Delivery and Disputes

3.5.1Delivery terms are governed by Article 9. Troquizy is not a carrier and does not assume physical custody of the Items during transit.

3.5.2The Buyer Protection and dispute resolution mechanism is defined in Article 11; this is an internal management system, implemented in good faith (Contracts (General Part) Law, Articles 12 and 39), without prejudice to the Parties’ legal rights and remedies.

3.6 Public Policy Provision

3.6.1The provisions of this Article apply to the extent permitted by law and without prejudice to applicable mandatory provisions, including, where applicable, those under the Consumer Protection Law, 5741-1981, and the Standard Contracts Law, 5743-1982.

3.7 Auction Service – Private Sale with Confirmation of the Final Bid

3.7.1The Platform may offer an auction service allowing Buyers to submit successive purchase offers for a Product listed for sale by a Seller.

3.7.2When a Product is offered through the auction service, each bid submitted by a Buyer constitutes a binding offer to purchase, subject to the terms set forth in these General Terms and Conditions and the Platform’s features.

3.7.3Upon expiration of the bidding period, the highest purchase bid properly recorded by the Platform constitutes the final valid bid. This final bid is the one selected and validated for the conclusion of the Transaction, subject to the Buyer’s actual payment of the price and compliance with the conditions applicable to the Transaction.

3.7.4Notwithstanding the use of the term “auction” and the operation of the service allowing for the submission of successive bids, the Transaction remains a private sale concluded directly between the Seller and the Buyer whose final bid has been validated. The Platform does not act as the seller of the Product, an auctioneer, a public auctioneer, an auction house, or the organizer of a public or judicial auction.

4. Terms of Access – Eligibility

4.1 Legal Capacity – Minors

4.1.1Access to and use of the Platform are reserved for individuals who have the legal capacity to enter into contracts and to assume the obligations arising from these Terms, in accordance with applicable Israeli law (notably the Legal Capacity and Guardianship Law, 5722-1962).

4.1.2Unless expressly and specifically provided otherwise by Troquizy (special eligibility conditions), use of the Platform by minors is prohibited. Troquizy may, at any time, request proof of age and/or legal capacity, and suspend access in the event of reasonable doubt,

inaccurate information, or failure to provide the required documentation within the timeframe specified on the Platform.

4.1.3Each User agrees to provide accurate information and not to create an Account or conduct a Transaction on behalf of a third party without legal authorization and/or valid authority. In the event of a violation, Troquizy may apply the measures provided for in these Terms (restriction, suspension, termination), without prejudice to its rights and remedies.

4.2 Personal Use – Occasional Sales Between Individuals (C2C)

4.2.1The Platform, within the scope of these “Individuals” Terms of Use and General Sales Conditions, is intended for occasional, non-commercial sales between individuals (C2C).

4.2.2The following, among other things, may be considered “unauthorized commercial use” (non-exhaustive list): the sale of a recurring volume of Items, organized resale for profit, the use of methods or inventory comparable to a commercial activity, or any presentation of the User as a professional, merchant, importer, or reseller.

4.2.3In the event of reasonable suspicion of unauthorized professional use, Troquizy may, in good faith and in a proportionate manner: (i) request additional information, (ii) limit certain features, (iii) suspend or restrict the Account, (iv) remove Listings, and/or (v) require a switch to a “professional” plan or terms, if such a plan is offered, or, failing that, deny access, in accordance with these Terms.

4.2.4The measures taken under this section do not affect, where applicable, the application of mandatory public policy rules, nor the rights and remedies available to Users under applicable law.

5. Account – Security – Verifications

5.1 Account Creation and Accuracy of Information

5.1.1To create an Account, the User must provide accurate, complete, and up-to-date information and choose login credentials that are strictly personal.

5.1.2The User agrees to keep their information up to date and not to create an Account in the name of a third party, nor to use a third party’s identity or payment methods without valid authorization.

5.1.3Troquizy may refuse to create an Account or request additional information when necessary for security, fraud prevention, or compliance reasons, or in the event of obvious inconsistencies in the information provided.

5.2 Account Security – User Obligations

5.2.1 The User is solely responsible for:

• (a)maintaining the confidentiality of their login credentials and any associated authentication methods;
• (b)for all actions performed through their Account, whether carried out by themselves or by any person who has had access to their login credentials;
• (c)for securing their device and access (including password protection, keeping software up to date, and not sharing login credentials).

5.2.2The User agrees to notify Troquizy immediately of any suspected compromise, unauthorized access, fraud, or misuse of their Account. Until such notification is provided, transactions carried out through the Account are presumed to have been performed by the User, subject to applicable mandatory rules.

5.2.3Troquizy may, in the event of a reasonable risk of compromise, impose security measures (reset, enhanced authentication, temporary restriction), in accordance with the principle of good faith (Contracts (General Part) Law, Art. 39) and applicable security requirements.

5.3 Verifications – Compliance and Fraud Prevention

5.3.1Troquizy may implement technical controls and/or request supporting documentation to prevent fraud, enhance security, verify eligibility, and ensure compliance with these Terms.

5.3.2When the integrated payment feature is used, additional verifications may be required by the payment service provider (PSP) and/or by applicable legal obligations (e.g., identity and payment method verifications). The User agrees to cooperate and provide the requested information within the specified timeframes.

5.3.3Refusal to cooperate, the provision of manifestly false information, or the inability to verify certain essential details may result in the suspension or limitation of certain features, particularly those related to payment (Section 7), without prejudice to ongoing Transactions and the rights of the Parties.

5.4 Restrictions, Suspension, and Closure—Grounds and Effects

5.4.1Troquizy may, in good faith and in a proportionate manner, refuse, limit, suspend, or close an Account, in particular in the event of: (i) proven fraud or reasonable suspicion of fraud; (ii) manifestly false information or identity theft; (iii) infringement of third-party rights; (iv) breach of these Terms; (v) security risk; (vi) legal obligation, order from a competent authority, or request from the PSP; (vii) misuse of the Services (including attempts to circumvent them).

5.4.2Where reasonably possible and consistent with security and the law, Troquizy may notify the User of the action taken and its primary reason.

5.4.3In the event of a restriction, suspension, or closure, Troquizy may also apply measures to pending Transactions (temporary freeze, suspension of payment, blocking of escrowed funds) in accordance with Section 7 and, in the event of a dispute, Section 11, in order to protect Users and the integrity of the Platform, subject to applicable mandatory provisions.

6. Posting Listings – Seller’s Obligations

6.1 Accuracy, Transparency, and Right to Sell

6.1.1The Seller warrants that they have the right to offer the Item for sale and to transfer ownership (or, where applicable, the transferable right of use) to the Buyer at the time of the Transaction, free from any third-party claims, unlawful origin, theft, receiving stolen goods, seizure, pledge, or any undisclosed security interest or encumbrance.

6.1.2The Seller agrees to describe the Item accurately, completely, and without misrepresentation, including with respect to: condition, defects, wear and tear, size/dimensions, brand, model/reference number, color, included accessories, and any essential characteristics.

6.1.3When the Listing mentions a brand, authenticity, origin, or defining characteristic, the Seller is solely responsible for the accuracy of such information and agrees, upon request, to provide reasonable supporting documentation (e.g., invoice, photos of serial numbers/labels, proof of origin), without Troquizy having any obligation to systematically verify such information.

6.1.4The Seller must use photos and content (images, text) for which they hold the rights or are authorized to use, and must refrain from any misleading use (non-representative photos, images from a third party without authorization, or edits that may alter the actual condition of the item).

6.2 Prohibited/Restricted Items – Prohibited Content

6.2.1It is prohibited to publish, offer, or sell, in particular:

• (a)any Item that is illegal, prohibited, dangerous, or regulated under applicable law in Israel;
• (b)counterfeits, copies, unauthorized imitations, or any Listing that facilitates an infringement of intellectual property rights (trademarks, copyrights, designs);
• (c)Items whose sale, possession, import, export, shipment, or transport is prohibited or restricted (including under carriers’ rules), as specified, where applicable, in the Catalog and/or in the appendix;
• (d)any Content that is defamatory, violent, hateful, discriminatory, harassing, or that infringes on the privacy, image, or rights of third parties.

6.2.2Troquizy may publish and update a Catalog and/or category rules (Prohibited/Restricted Items). The Seller is required to review and comply with these rules; updates take effect upon their publication on the Platform.

6.3 Removal of Listings – Effects and Compliance

6.3.1The Seller may remove a Listing as long as no Transaction has been validly concluded via the Platform (specifically, before acceptance/actual purchase and confirmation of the Transaction through the “Buy” process).

6.3.2Once the Transaction has been concluded, the removal of the Listing does not affect the Seller’s obligations regarding performance (shipping, compliance, cooperation in the event of a dispute), nor the Buyer’s rights under Articles 9 and 11.

6.3.3Troquizy may, at any time, remove, hide, limit the visibility of, or deactivate a Listing in the event of non-compliance with these Terms, the Catalog, a request from a rights

holder, a legal risk, or a legal requirement. Where reasonably possible, Troquizy may notify the Seller.

6.3.4If a Listing is removed while a Transaction is in progress, Troquizy may apply the protective measures provided for in these Terms, particularly those relating to secure payment (Article 7) and dispute resolution (Article 11).

6.4 Visibility Boosts for Individual or Professional Sellers

6.4.1 Scope of Application – Eligibility

• (a)Visibility Boosts are available to both individual and professional sellers for standard listings (product pages). The item is instantly moved to the top of the catalog feed and search results. For 72-hour Boosts, the item is rescheduled to appear at the top of the list every morning for 72 consecutive hours.
• (c)Boosts do not apply to Live Streams/Replays, which are governed by specific terms and a separate visibility system (Live feed, notifications, featured listings, etc.). In the event of a conflict, the specific Live/Replay terms prevail.

6.4.2 Nature of the Service – No Guarantee of Results

• (a)The Boost is an algorithmic/UX promotion service designed to increase the visibility of the Listing or the Seller’s profile page for the selected duration.
• (b)The Boost does not guarantee sales, revenue, a return on marketing investment, the number of views, contacts, or a fixed ranking, as visibility may vary depending on factors such as demand, filters, the quality of the Listing, moderation rules, and search settings.

6.4.3 Effects of the Boost

During the Boost period (1 day or 3 days), the boosted Listing may benefit from the following features:

• (a)Priority placement in the feed and/or certain search results, ahead of non- boosted Listings;
• (b)A “Boosted” badge visible on the product page, the thumbnail in the feed, and the Seller’s page;
• (c)A “Boosted” filter in search/browsing, when enabled, displaying boosted items.

6.4.4 Pricing

24-hour Boost: 5 ₪; 72-hour Boost: 12 ₪;

The prices displayed on the Platform at the time of purchase of the Boost shall prevail in the event of any discrepancy.

6.4.5 Payment, Activation, Withdrawal, and Non-Compliance

• (a)The Boost is activated upon confirmation on the Platform and for the selected duration, subject to the Listing’s compliance.
• (b)If the Listing is removed, hidden, or deactivated due to non-compliance during a Boost, Troquizy may suspend the Boost. Unless otherwise required by law or otherwise

indicated at the time of purchase, a Boost that has been used (in whole or in part) is not eligible for a refund.

• (c)Any attempt to circumvent the system (e.g., mass reposting, duplication of Listings, manipulation of categories/keywords) may result in the cancellation of the Boost, Account restrictions, and/or other compliance measures provided for in these Terms.

6.4.6 Recommended Placements (UX)

The “Boost” button may be accessible on: (i) the page for creating or editing a product listing; (ii) the list of the Seller’s Items; (iii) the product page (to activate, reactivate, or extend, when available).

7. Purchase Process – “Purchase at Your Own Risk” Principle (excluding Troquizy)

7.1 Contact and Negotiation (Messaging)

7.1.1Users may communicate via the Troquizy Messaging system regarding a Listing, in particular to ask questions, request clarifications, and, when the feature is enabled, make price offers (Section 7.3.9).

7.1.2Users agree to act in good faith in their communications and not to circumvent the integrated payment mechanisms when they are enabled (Contracts (General Part) Law, Articles 12 and 39).

7.2 Payment and Delivery Outside the Platform (if integrated payment is not enabled)

7.2.1When integrated payment is not enabled or is not used, the terms of payment, delivery, and returns are agreed upon directly between the Seller and the Buyer. Troquizy is not a party to these agreements and does not guarantee payment, delivery, or compliance.

7.2.2Troquizy may display recommendations for caution (e.g., traceability), without this implying any obligation to monitor or provide a guarantee.

7.2.3In any event, if the Parties choose to conclude or settle a sale outside the Platform, they acknowledge that the escrow, Buyer Protection, and structured dispute resolution mechanisms (Article 11) do not apply, unless expressly stated otherwise.

7.3 Integrated Payment – Total Price – Fees – Escrow – Delivery

7.3.1 Principle (Payment Exclusively Through the Platform)

• (a)For Transactions concluded with integrated payment, payment is made exclusively through the Platform, via a third-party payment service provider (PSP), in accordance with the terms displayed prior to payment.
• (b)Confirmation of payment constitutes acceptance of the displayed Total Price and these Terms, subject to applicable mandatory provisions.

7.3.2 Composition of the Total Price (what the Buyer pays)

7.3.2.1For each Transaction concluded via the Platform with integrated payment, the Buyer pays a Total Price comprising, as applicable and as displayed prior to confirmation:

• (i)the Price of the Item;
• (ii)the Troquizy Buyer Commission;

(iii) the Buyer Protection Fee;

• (iv)the Shipping Fees;
• (v)and, if applicable, any applicable taxes required by law.

7.3.2.2A breakdown of the total price is presented to the Buyer prior to payment. In the event of a discrepancy, the summary displayed at the time of payment shall prevail.

7.3.3 Secure Payment – Pre-authorizations – Suspensions

• (a)The payment may be subject to pre-authorizations, security checks, and anti-fraud measures implemented by Troquizy and/or the PSP.
• (b)Troquizy and/or the PSP may refuse, suspend, delay, or cancel a payment, and/or temporarily block funds, in the event of an anomaly, reasonable suspicion of fraud, a chargeback, a violation of the Terms, a compliance requirement (including KYC/AML where applicable), or a legal/regulatory constraint, in accordance with the principle of good faith (Contracts (General Part) Law, Art. 39).

7.3.4 Buyer Protection Fees (platform service)

• (a)Purpose. The Buyer Protection Fees compensate the Platform for its services, including:
• the initiation, monitoring, and structured handling of disputes between the Buyer and the Seller;
• the escrow and/or temporary freezing of funds when necessary;
• the review of evidence (messages, photos, proof of delivery, etc.);
• assisting the Parties until a resolution is reached (validation, amicable agreement, decision in accordance with the Platform’s rules).
• (b)Nature of the Service – No Guarantee. The Buyer Protection Fees:
• do not constitute insurance or legal protection;
• do not guarantee either the cancellation of a Transaction or the receipt of a refund;
• do not impose any obligation on Troquizy beyond the expressly stated commitments, subject to applicable mandatory provisions.
• (c)Amount. Unless otherwise indicated prior to payment, the Buyer Protection Fees are set at 5.2 ₪ (including tax) per Transaction (or according to the schedule in Appendix 3 – Rates & Fees, if that schedule takes precedence).
• (d)Non-Refundability. Unless otherwise required by mandatory law, Buyer Protection Fees are non-refundable, including in the event of a full or partial refund.
• (e)Scope and Procedure. The eligibility requirements, exclusions, time limits, procedure, and financial consequences under Buyer Protection are set forth in Section

11; in the event of an open dispute, funds may be temporarily frozen and/or payment suspended until the dispute is resolved.

7.3.5 Troquizy Fees (Buyer)

• (a)Troquizy Fee – Buyer. Troquizy may charge the Buyer a fee for access to the Services, facilitating the transaction, and securing the payment, in accordance with the fee schedule displayed prior to payment.

7.3.6 Third-Party PSP – PSP Fees – Compliance Decisions

• (a)Payments are processed through a third-party PSP (as of the date hereof: PayPlus, or any subsequent PSP).
• (c)Certain compliance and security decisions (verifications, fraud prevention, chargebacks, payment delays) are the responsibility of the PSP and may temporarily or permanently affect collections/payments, without Troquizy being able to guarantee the outcome.

7.3.7 Escrow of the Item’s Price

• (a)To secure the Transaction, the amount corresponding to the Item Price may be held in escrow via the PSP until the Buyer confirms receipt, the expiration of the strict forty-eight (48) hour period from the time of delivery confirmation without a dispute being filed, or the resolution of a dispute in accordance with Section 11. The technical processing and release times by the PSP may vary, typically within an indicative range of five (5) to seven (7) business days, or according to any other timeframe displayed by the Platform or imposed by the PSP.
• until the Buyer confirms receipt and/or delivery is confirmed as defined in these Terms; and/or
• until the expiration of the dispute period; and/or
• until the resolution of a dispute (Article 11).
• (b)Upon completion of the escrow period and provided there is no dispute, subject to validation and the PSP’s rules, the amount owed to the Seller is released, net of applicable fees and adjustments (including commissions, PSP fees, and other posted fees).

7.3.8 Delivery – Fees and Allocation (cross-reference)

• (a)Delivery Fees are paid by the Buyer and displayed prior to payment.
• (b)Depending on the chosen arrangement, Troquizy may (i) collect the Delivery Fees and remit them to the carrier, and/or (ii) advance these fees and then re-invoice them in full to the Buyer as part of the Total Price, without becoming a party to the transportation contract, subject to mandatory provisions.
• (c)The operational terms of delivery (selection, tracking, incidents, obligations) are defined in Article 9. In the event of a dispute related to delivery, Article 11 applies.

7.3.9 Price Quotes (Negotiation)

• (a)The Seller remains free to accept or reject any offer, unless a specific mechanism is indicated.
• (b)The sales contract is formed only upon confirmation of payment via the Platform.

7.3.10 Price Updates

• (a)Troquizy may modify commission and fee schedules (Buyer Protection Fees, Buyer/Seller commissions, payment-related fees, delivery fees) for commercial, technical, security, compliance, or service development reasons.
• (b)Such changes apply only to future Transactions, based on the rates displayed prior to payment.

7.4 Returns – Right of Withdrawal – Sales Between Individuals

7.4.1In the context of occasional sales between individuals (C2C), Users acknowledge that, in principle, there is no general legal right of withdrawal applicable to C2C sales as such, subject to any mandatory provisions that may apply (including defects in consent, prohibited practices, and fraud).

7.4.2A return is arranged through the Platform only within the framework and in accordance with the terms set forth in these Terms and Conditions (in particular Article 11 in the event of a dispute), or if the Parties expressly agree to it via the Platform when this option is offered.

7.5 Interventions and Transactional Disputes

7.5.1Troquizy is not a party to the sales contract and has no general obligation to intervene in sales disputes (payment, delivery, compliance, returns).

7.5.2However, when the integrated payment system is used, Troquizy implements, in good faith, the mechanisms provided for herein (escrow/freeze, dispute resolution, Buyer Protection) in accordance with Article 11, without prejudice to the Parties’ legal rights and remedies.

8. “Live” and “Replay” Features – Specific Terms

8.1 Purpose and Scope

The Platform may offer, subject to availability, live sales (“Live”) and replay (“Replay”) features.

8.2 Applicable Rules – Contractual Reference

The rules governing operation, eligibility, quotas, scheduling (days/times), formats (Live Flash 3, Live Auctions), and Replay are set forth in the following separate contractual documents (collectively, the “Specific Live Terms”):

• “SPECIFIC TERMS OF USE FOR THE ‘LIVE’ AND ‘REPLAY’ FEATURES (Individuals and PRO)”;

The Specific Live Terms and Conditions form an integral part of these Terms and Conditions. In the event of any conflict, the Specific Live Terms and Conditions shall prevail with respect to all matters concerning Live and Replay.

8.3 Role of Troquizy

In connection with Live and Replay, Troquizy acts as a technical intermediary and, where applicable, as the operator of the integrated payment features, without being a party to the sales contract entered into between Users, subject to the express provisions of the Specific Live Terms and Conditions and applicable mandatory rules.

9. Delivery

9.1 Choice of Delivery Method – Pre-Contractual Information

9.1.1At the time of the Transaction, the Buyer selects the applicable delivery method from among those offered on the Platform (including: pickup location, home delivery, or in-person delivery when this option is enabled).

9.1.2Before payment is confirmed, the Platform clearly displays any applicable delivery fees, operational details (carrier, tracking, restrictions, estimated delivery times, packaging and/or size requirements), as well as any limitations applicable to the selected method.

9.1.3The Buyer is solely responsible for the accuracy of the information provided for delivery (including: name, phone number, address, selected pickup location, and any relevant instructions). Any error or omission may result in a delay, failed delivery, additional costs, or a return, which will be handled in accordance with these Terms and Conditions.

9.2 Organization of Transportation – Role of the Platform and Carrier

9.2.1When delivery is carried out via a carrier (whether a partner or not), the transport is performed by that carrier in accordance with its own terms and operational procedures (pickup, routing, tracking, proof of delivery, claims).

9.2.2Troquizy acts as a technical intermediary facilitating the delivery process (tracking integration, centralization of information, provision of operational tools as needed), without becoming a party to the transportation contract, unless otherwise required by law.

9.2.3Troquizy is not a carrier and/or a postal service provider: the Platform does not physically handle the Items, sort them, transport them, deliver them, or take physical custody of them during the shipping process.

9.2.4Consequently, subject to mandatory public policy rules, Troquizy is not liable for errors, delays, losses, damage, strikes, failures, or decisions attributable to the carrier. This provision does not affect the rights that the Buyer and/or the Seller may exercise directly against the carrier, in accordance with the applicable framework.

9.3 Package Tracking – Carrier Information and Carrier Availability

9.3.1When the selected shipping method allows it, the Buyer and the Seller may track the shipping status of the Item via the Platform. Tracking information is based on data provided by the carrier.

9.3.2To the extent permitted by applicable law, and subject to mandatory obligations, Troquizy and the carrier disclaim all liability if the tracking information provided by the carrier is inaccurate, incomplete, outdated, or unavailable.

9.3.3Delivery times depend on the selected carrier and are provided for informational purposes only. Troquizy may add, suspend, or remove carriers and/or delivery options at any time, particularly for operational, regulatory, or security reasons.

9.4 Prepaid Shipping (Partner Carrier) – Advance Payment and Reimbursement

9.4.1When delivery is made via a partner carrier (the “Prepaid Shipping”), Troquizy may, depending on the chosen arrangement: (i) collect the shipping fees from the Buyer and remit them to the carrier; and/or (ii) advance the fees to the carrier and then re-invoice them in full to the Buyer as part of the total price displayed prior to payment.

9.4.2Such an advance, if any, does not entail subrogation or the status of a party to the transport contract. It constitutes solely a facility for managing the flow of goods, without any modification to the carrier’s liability regime, subject to applicable mandatory provisions.

9.5 Seller’s Shipping Obligations—Strict Deadline, Generated Label, Packaging, Prohibited Items

9.5.1The Seller agrees to ship the Item within a maximum of forty-eight (48) hours from the confirmation of the Transaction (except in cases of force majeure or a duly justified legitimate impediment), to drop off the package according to the specified route (drop- off point, hours, procedures) and, when the Platform generates a shipping label, to use only that label.

9.5.2The Seller agrees to comply with the carrier’s packaging rules, as well as the list of prohibited and/or restricted Items, as set forth in these Terms and Conditions and the applicable Appendix.

9.5.3If it is determined that the Seller has failed to comply with the packaging rules, the list of Prohibited/Restricted Items, these Terms and Conditions, or the catalog rules, the Seller acknowledges that this may affect its eligibility for compensation from the carrier and/or any compensation for a lost or damaged package, without prejudice to the Buyer’s rights under Section 11 when the conditions for Buyer Protection are met.

9.5.4Any unjustified delay, failure to use the generated label (where applicable), failure to drop off the package at the designated location, or clearly inadequate packaging may result, depending on the severity and whether it is a repeat offense, in: cancellation of the Transaction, temporary freezing of funds, Account restrictions, and/or any other compliance measures provided for in these Terms.

9.6 Loss, Damage, and Disputes During Transport—Evidence and Procedure

9.6.1In the event of a dispute regarding loss, damage, or a delivery anomaly, the information provided by the carrier (tracking, proof of drop-off, proof of delivery, scans) is presumed to be accurate, unless the disputing Party provides evidence to the contrary before the Transaction is finalized and within the time limits set forth in Section 11.

9.6.2When the Item has been shipped via a partner carrier and it is established that the Item was packaged in accordance with the carrier’s rules, then, in the event of loss or damage attributable to transportation:

• (a)the Buyer may, if applicable, be eligible for a refund under Article 11 (Buyer Protection), provided the eligibility criteria are met; and
• (b)the Seller may, where applicable, be eligible for compensation related to shipping, in accordance with the rules of the relevant carrier and/or the terms posted on the Platform (where applicable, via the Help Center), provided that the amount and eligibility depend on the chosen carrier and the supporting documentation provided.

9.6.3If a shipping method other than a partner carrier is used, the Seller remains liable to the Buyer for the consequences of a package lost or damaged during transit, and it is the Seller’s responsibility to pursue any claims and requests for compensation directly with the carrier. The resolution of any dispute between the Buyer and the Seller remains governed by Section 11.

9.7 Pickup, Alleged Non-Receipt, and Finalization – Link to Secure Payment

9.7.1The Buyer agrees to pick up the Item within the time limit specified by the pickup location or to accept delivery of the Item at the specified address and to take reasonable steps in the event of notification of a failed delivery. Failing this, the Item may be returned or held in storage, with the corresponding financial consequences, in accordance with these Terms and Conditions and/or the carrier’s terms and conditions.

9.7.2In the event of an alleged non-receipt or a dispute, the Buyer must file a dispute in accordance with Article 11 within the required time frame. Funds may be temporarily held in accordance with Article 7 (Secure Payment) while the case is under review.

9.8In-Person Delivery

9.8.1When the “in-person delivery” option is selected, the Parties shall directly arrange the location, date, and time of delivery via the Platform’s messaging system, subject to compliance with the law, public order, and reasonable safety rules.

9.8.1.1Safety Rules. In the context of a hand-to-hand delivery, the Buyer and the Seller agree to act with caution and reasonableness and, as such: (i) choose a public, well-lit, and busy location (or, where applicable, a location equipped with standard surveillance systems); (ii) avoid isolated locations, late hours, and any situation posing an obvious risk; (iii) never disclose information unrelated to the handover; and (iv) refrain from carrying or demanding cash payments outside the payment methods provided by the Platform.

Each Party retains the right to refuse or terminate the handover if it believes, in good faith, that safety conditions are not met, without this constituting, in and of itself, a waiver of its rights under these Terms.

9.8.2Troquizy does not physically intervene in the in-person delivery. The delivery is deemed to have taken place on the date of confirmation in the interface provided for this purpose on the Platform (or, failing that, based on any evidence provided in the context of a dispute).

9.8.3Any dispute regarding the delivery, the identity of the sender or recipient, or the condition of the Item at the time of delivery shall be resolved in accordance with Section 11, based on the available evidence (messages, confirmations, photographs, etc.), with the decision being made in good faith as defined in Section 39 of the Contracts Law.

10. Messaging – Notifications – Conduct

10.1Messaging (Purpose, Prohibitions, Security)

10.1.1The messaging service integrated into the Platform (“Messaging”) is intended for communications strictly related to Listings, the negotiation and execution of Transactions (questions about the Item, arranging delivery or in-person pickup when enabled, resolving issues, and necessary communication in the event of a dispute).

10.1.2You may not use the Messaging Service to:

• (a)spamming, harassing, threatening, intimidating, or engaging in abusive behavior;
• (b)publish, transmit, or solicit any Content that is illegal, violent, hateful, discriminatory, racist, or pornographic in nature;
• (c)disclose a third party’s personal information without a legitimate basis (doxxing), or infringe upon another person’s privacy or image, in violation of, among other laws, the Protection of Privacy Law, 5741-1981;
• (d)attempt to obtain or disclose sensitive data or security information (access codes, passwords, OTPs, full bank account details, identification documents), or any information that could facilitate fraud;
• (e)circumvent the Platform’s mechanisms, including by encouraging payment outside the integrated payment system when it is enabled, or by soliciting contact information for this purpose;
• (f)promoting counterfeit goods, prohibited Items, or any illegal activity.

10.1.3Troquizy may implement moderation and security measures (detection, reporting, restriction, suspension) to protect Users and the integrity of the Platform, in accordance with these Terms and subject to applicable mandatory provisions.

10.1.4Communications via the Messaging system may, when necessary, be used as evidence in the resolution of a dispute (Section 11), without prejudice to applicable data protection and privacy rules, as set forth in the Privacy Policy.

10.2 Reviews (Rules, Sincerity, Prohibitions)

10.2.1Reviews and ratings posted on the Platform must be truthful, factual, relevant to the Transaction in question, and written in good faith.

10.2.2It is prohibited to post reviews:

• (a)that contain manifestly false, defamatory, or abusive allegations, or that infringe on privacy;
• (b)that disclose personal data (address, phone number, documents, login credentials) or sensitive information;
• (c)that incite hatred, discrimination, or violence;
• (d)that have been purchased, paid for, exchanged for a benefit, or manipulated (fake reviews, biased reviews, coordinated campaigns).

10.2.3Troquizy may remove, hide, or moderate a review in the event of non-compliance with these Terms, a serious report, a legal requirement, or when the review is clearly abusive, without prejudice to Users’ rights to contest such action in accordance with the procedure posted on the Platform (if applicable).

11. Buyer Protection

11.1 Role of the Platform – Qualification

11.1.1Troquizy acts as a technical intermediary connecting Buyers and Sellers and, where applicable, as a technical payment agent for the collection, escrow, and release of funds via the payment service provider (PSP).

11.1.2The sales contract is concluded exclusively between the Buyer and the Seller. Buyer Protection is an internal dispute resolution and protection mechanism, distinct from the legal remedies available to the Parties.

11.1.3Nature of the Service. Buyer Protection is an internal mechanism for dispute resolution and assistance in resolving Transactions. It does not constitute insurance or a legal protection service (legal expense insurance/legal aid), and is not intended to replace the rights, warranties, and legal remedies available to the Buyer and the Seller under applicable law.

11.2 Legal Basis and Principle of Intervention

11.2.1Troquizy may intervene to ensure the proper execution of Transactions and the protection of Users, particularly with regard to the requirements of good faith (Contracts (General Part) Law, 5733-1973, Articles 12 and 39) and, where applicable, the mandatory rules on consumer protection (Consumer Protection Law, 5741-1981) and the regulation of unfair terms in standard contracts (Standard Contracts Law, 5743-1982).

11.2.2Troquizy’s involvement under this section does not imply any acknowledgment of a general obligation to achieve a specific result regarding the execution of the sale, nor does it transform Troquizy into a seller, buyer, or carrier.

11.3 Scope of Application (Eligibility Requirements)

11.3.1Buyer Protection applies exclusively to Transactions (i) conducted on the Platform,

• (ii)paid for via the integrated payment system (escrow), and (iii) that are the subject of a dispute filed in accordance with the terms and time limits set forth in this section.

11.3.2Buyer Protection does not apply when the Transaction was concluded or settled outside the Platform, or when the Buyer has not complied with the reporting deadline set forth in Article 11.6, unless otherwise required by mandatory law.

11.3.3Automatic Application and Fees. Buyer Protection is automatically applied to every purchase made and results in specific fees charged to the Buyer for each Transaction. These fees cover the Platform’s services (including the initiation, management, and review of disputes; the escrow and potential suspension of funds; the analysis of evidence; and communication between the Parties) and do not, in and of

themselves, constitute a guarantee of reimbursement, cancellation of the sale, or a favorable outcome. The amount of the Buyer Protection fees is displayed prior to payment in accordance with Article 7.

11.4 Covered Cases

Subject to compliance with the terms of this Article, Buyer Protection covers exclusively the following situations:

11.4.1Non-receipt of the Item (including proven loss or failure to deliver).

11.4.2Item significantly not in accordance with the description published by the Seller in the Listing.

11.4.3A damaged Item not mentioned in the Listing (physical damage or a substantial defect that existed prior to the sale and was not disclosed).

For the purposes of this section, “significant non-conformity” means a substantial discrepancy between the Item received and the Listing, which is likely to significantly affect the Item’s use, advertised authenticity, condition, or essential characteristics (e.g., reference/model, primary material, functionality, number of components, presence of a major undisclosed defect). Minor variations, subjective differences, or variations consistent with the normal use of a used item do not, in and of themselves, constitute a significant non-conformity.

11.5 Exclusions

Buyer Protection does not cover, in particular:

11.5.1A change of mind, personal preference, or the item not being a “love at first sight” choice.

11.5.2Size errors, fit issues, or suitability problems.

11.5.3Normal wear and tear on a used item and reasonable signs of use, provided they do not contradict the Listing.

11.5.4Any defect, wear, imperfection, or limitation explicitly mentioned in the Listing.

11.5.5Damage resulting from misuse, inadequate maintenance, modification, improper repair, or any event occurring after receipt.

11.6 (Strict) Reporting Deadline

11.6.1The Buyer has a strict period of forty-eight (48) hours from the time of delivery confirmation to file a dispute via the dedicated interface.

11.6.2“Delivery confirmation” means, depending on the shipping method, (i) the confirmation made in the Troquizy interface, or (ii) failing that, the delivery/hand-off event indicated by the carrier via the tracking tool (as shown on the Platform).

11.6.3After this period has elapsed, the Transaction is deemed accepted, the funds are released to the Seller in accordance with Section 7 and the PSP’s rules, and no claim may be considered under Buyer Protection, unless otherwise required by mandatory law.

11.7 Initiating a Dispute – Cooperation Between the Parties

11.7.1A dispute must be initiated exclusively through the Troquizy interface and must describe the reason in sufficient detail (non-receipt, significant non-conformity, unreported damage).

11.7.2The Parties agree to cooperate in good faith and to provide, within the timeframes specified on the Platform, any relevant supporting documentation (photos, videos, messages, proof of shipment, proof of delivery, correspondence, etc.).

11.7.3In the absence of a response or the submission of supporting documents within the specified timeframes, Troquizy may rule on the basis of the available evidence, in accordance with the principle of good faith (Art. 39).

11.8 Precautionary Measures – Freezing of Funds

11.8.1As soon as a dispute is initiated, funds are temporarily frozen and/or payment to the Seller is suspended, in accordance with Article 7 (Secure Payment), until the dispute is resolved or a decision is rendered.

11.8.2Troquizy may request additional information, suspend processing in the event of conflicting information, and/or apply fraud prevention measures in accordance with these Terms and Conditions.

11.9 Troquizy’s Review and Decision

11.9.1Troquizy reviews the case and renders a decision within a reasonable timeframe, taking into account the complexity of the case, the responsiveness of the Parties, and the information provided.

11.9.2The decision is made in good faith, based on (i) the information provided by the Parties, and (ii) the available technical data (timestamps, carrier tracking, messaging, and confirmations in the interface), without prejudice to the Parties’ rights to bring the matter before the competent courts.

11.9.3The Parties acknowledge that Buyer Protection is an internal dispute resolution mechanism; Troquizy’s decision does not constitute an arbitral award or a judicial decision.

11.10 Effects of the Decision—Refund, Discharge, and Returns (Return of Goods)

11.10.1When a dispute is resolved in favor of the Buyer under a covered case, Troquizy may arrange, as applicable: (i) a refund to the Buyer (full or partial), and/or (ii) the return of the Item in accordance with the terms specified on the Platform, prior to the final release of funds.

11.10.2When the dispute is resolved in favor of the Seller, the funds are released to the Seller in accordance with Section 7 and the PSP’s rules.

11.10.3Unless otherwise specified by rules applicable to the Live/Replay features or by a mandatory provision to the contrary, return shipping costs in the event of proven significant non-conformity, substantial unreported damage, or undisclosed defects shall be borne by the Seller in accordance with the operational procedures specified by Troquizy. In the event of a change of mind, exclusion from Buyer Protection, or a rejected dispute, no return will be arranged by the Platform unless expressly agreed to by the Parties via the Platform or required by mandatory law.

12. Personal Data – Confidentiality – Database

12.1 Principles

12.1.1Troquizy processes Users’ personal data in order to operate the Platform and provide the Services (including: account creation and management, authentication and security, fraud prevention, moderation, messaging, support, execution of Transactions, integrated payment via a Payment Service Provider (PSP), delivery, and dispute resolution).

12.1.2The purposes, categories of data, legal bases for processing, recipients, retention periods, potential transfers, and the rights of data subjects are detailed in the Privacy Policy, which forms an integral part of Troquizy’s contractual framework.

12.1.3In the event of any conflict between a summary included in these Terms and the Privacy Policy, the Privacy Policy shall prevail with respect to the detailed description of processing activities, subject to mandatory provisions and the legal rights of Users.

12.2 Database – Compliance and Registry

12.2.1Troquizy declares that it complies with the applicable requirements regarding privacy protection and database management in Israel, in accordance with the Protection of Privacy Law, 5741-1981, as amended, and the regulations adopted for its implementation.

12.2.2Where a legal obligation to register a database applies, Troquizy shall carry out (or arrange for the performance of) the required formalities and maintain internal governance appropriate to the purposes and categories of data processed, under the supervision of the competent authority (Privacy Protection Authority).

12.3 Privacy Protection—Governance, Security, Retention, and Transfers

12.3.1Legal Framework. Troquizy processes personal data in accordance with applicable Israeli law, including the Protection of Privacy Law, 5741-1981 (PPL), as amended, including by Amendment No. 13, which entered into force on August 14, 2025, and, where applicable, the Protection of Privacy Regulations (Data Security), 5777-2017 (collectively, the “Privacy Regulations”).

12.3.2Security. Troquizy implements reasonable and proportionate security measures, tailored to the nature of the data and the risks, including, in particular: (i) access restricted to authorized individuals only on a “need-to-know” basis, (ii) technical and organizational controls designed to prevent unauthorized access, alteration, loss, or disclosure, and (iii) incident management and continuous improvement procedures, in accordance with applicable database security requirements.

12.3.3Retention. Personal data is retained for a period proportionate to the purposes of the processing and applicable legal requirements, and is then deleted, anonymized, or archived in accordance with internal retention rules and the Privacy Policy.

12.3.4Processors and Service Providers. When Troquizy engages service providers (including hosting, support, analytics, payment service providers, and delivery), Troquizy implements contractual and organizational measures designed to ensure confidentiality,

ac security, purpose limitation, and assistance, in accordance with the Privacy Regulations.

12.3.6User Rights. The procedures for exercising User rights (including access and rectification, and any other rights applicable under Israeli law) are set forth in the Privacy Policy, along with contact channels and processing times.

13. User Content – Technical License

13.1 Ownership of Content

13.1.1The User retains all intellectual property rights and/or related rights in their Content, subject to the rights of third parties.

13.1.2The User is solely responsible for the Content they publish or transmit via the Platform and warrants that they have all necessary rights, licenses, and authorizations to publish it (including for photos, text, videos, visible trademarks, and third-party content), and that such Content does not infringe upon the rights of third parties (intellectual property, privacy, publicity, trade secrets, etc.).

13.2 License Granted to Troquizy (Necessary for the Operation of the Platform)

13.2.1By publishing, uploading, transmitting, or making Content available via the Platform, the User grants Troquizy a non-exclusive, transferable to its technical service providers to the extent strictly necessary, worldwide, and royalty-free license, solely for the purpose of operating, securing, maintaining, and promoting the functioning of the Platform and the Services.

13.2.2This license includes, in particular, the right to: host, store, reproduce, display, communicate to the public on the Platform, distribute technically (via CDN), index, and technically adapt the Content (e.g., format, compression, image sizes, thumbnails, mobile compatibility, and automatic interface translation where applicable), as well as to perform moderation and fraud prevention operations.

13.2.3When Troquizy highlights a Listing or a category (e.g., homepage, suggestions, internal Platform campaigns), the User agrees that their Content may be displayed in this context, without substantial alteration, and solely for the promotion of Transactions and Platform Services. Any external advertising, promotional, or marketing use of content that reasonably identifies a User by their image, voice, username, or any other personal element remains subject to the prior obtaining of specific, free, informed, and documented consent, unless the content is effectively anonymized or cannot reasonably be identified.

13.2.4The license is granted for the duration during which the Content is made available on the Platform, plus the periods necessary for: (i) the execution of ongoing Transactions,

• (ii)the resolution of disputes (Article 11), (iii) retention for purposes of evidence, security, and compliance, and (iv) compliance with applicable legal obligations, after which the Content is deleted, anonymized, or archived in accordance with the Privacy Policy (Article 12).

13.3 Removal of Content – Effects

13.3.1The removal or deletion of Content by the User does not affect Troquizy’s rights to retain a copy thereof when necessary for: proof of Transactions, fraud prevention, dispute resolution, legal compliance, or the protection of the rights of Troquizy and Users, in accordance with Section 12.

13.3.2Troquizy may remove, disable, or restrict access to any Content that does not comply with these Terms, the Catalog, or applicable law, particularly in the event of an infringement of third-party rights or privacy.

14. IT Security – Technical Prohibitions

14.1 General Prohibitions (Access and Automation)

It is strictly prohibited, directly or indirectly:

14.1.1to use bots, scripts, spiders, crawlers, scrapers, mass data extraction tools, or any automated process intended to access, collect, copy, index, or reuse data from the Platform without Troquizy’s express authorization;

14.1.2to access the Platform by means other than the interface and features made available (including via unauthorized automation or interfacing methods), or to circumvent technical limitations (rate limits, access controls, anti-fraud measures);

14.1.3to create, use, or coordinate multiple accounts, fictitious identities, devices, or schemes intended to circumvent restrictions, sanctions, usage limits, eligibility rules (including Live/Boost), or integrated payment mechanisms;

14.2 Security and Operational Violations

It is prohibited to:

14.2.1to circumvent, disable, or test security, authentication, or fraud prevention measures (including attempts at unauthorized access, scanning, probing, injection, or exploitation of vulnerabilities), unless prior written authorization has been obtained from Troquizy;

14.2.2to introduce viruses, malware, Trojan horses, logic bombs, or any malicious code, or to disrupt, overload, degrade, or prevent the normal operation of the Service (including DDoS attacks, saturation, or request abuse);

14.2.3to manipulate, alter, or circumvent the technical mechanisms governing display, ranking, recommendations, Boost, Live, pricing, or transactions, or to attempt to falsify metrics (views, likes, reviews, conversions).

14.3 Infringement of Troquizy’s Rights (Software, Content, Data)

It is prohibited to:

14.3.1to decompile, reverse engineer, disassemble, copy, reproduce, or attempt to obtain the source code, structure, architecture, algorithms, or substan al elements of the Platform, except where required by law and strictly within the limits of such authorization;

14.3.2to extract and/or reuse, in a substantial or systematic manner, elements of the Platform (databases, listings, content, interfaces), including for competitive purposes.

14.4 Protective Measures and Consequences (Proportionality)

14.4.1In the event of a reasonable suspicion or proven violation of this section, Troquizy may, in good faith and in a proportionate manner: (i) restrict access, (ii) apply technical measures (rate limiting, IP/device blocking, CAPTCHA), (iii) suspend or close an Account in accordance with Article 5, (iv) remove Listings/Content, and/or (v) suspend ongoing Transactions and temporarily freeze funds when necessary, in accordance with Article 7 and Article 11, subject to applicable mandatory provisions.

15. Reporting – Moderation – Measures

15.1 Reporting (Channels and Content of Reports)

15.1.1Any User may report a Listing, Content, behavior, or a non-compliance issue (fraud, counterfeiting, privacy violation, harassment, Prohibited Item) via the reporting tools integrated into the Platform and/or via the support email address listed in Appendix 1.

15.1.2The report must, to the extent possible, be detailed and include relevant information (link to the Listing/Content, identity of the Account in question, description of the facts, and any available supporting evidence).

15.1.3The User agrees to submit reports in good faith. Reports that are clearly abusive, malicious, or false may result in compliance measures in accordance with these Terms.

15.2 Moderation and Investigation (Troquizy’s Powers)

15.2.1Troquizy may review reports, request additional information, and conduct reasonable technical and operational verifications, within the limits of the information available on the Platform.

15.2.2Troquizy is not subject to a general obligation to monitor all Content, but may implement moderation and prevention mechanisms (automated and/or human) to protect Users and the integrity of the Platform.

15.3 Possible Measures (Content, Accounts, Transactions)

15.3.1Depending on the circumstances, and in particular based on the severity, recurrence, and risks (security, fraud, third-party rights, legal compliance), Troquizy may, in good faith and in a proportionate manner:

• (a)issue a warning or a formal notice to comply;
• (b)remove, hide, delist, or restrict access to Content and/or a Listing;
• (c)restrict access to certain features (e.g., posting, messaging, Live/Boost, offers, payment);
• (d)suspend or close an Account in accordance with Section 5;
• (e)apply protective measures to one or more pending Transactions (including temporary freezing, suspension of payment, or blocking of escrowed funds), in accordance with Section 7 (Payment) and, in the event of a dispute, Section 11;
• (f)cooperate with the competent authorities when required by law or upon a valid request, to the extent permitted by applicable law and subject to confidentiality and data protection rules.

15.4 Proportionality, Good Faith, and Public Policy Considerations

15.4.1Troquizy acts in a reasonable and proportionate manner, taking into account the severity of the facts, repeat offenses, risks to Users, and legal or technical constraints.

15.4.2In accordance with Israeli law, the Parties acknowledge that good faith requirements apply to contractual and pre-contractual relationships (Contracts (General Part) Law, 5733-1973, Articles 12 and 39).

15.4.3The provisions of this section apply to the extent permitted by law and without prejudice to any applicable mandatory provisions.

16. Liability – Exclusions – Limitations

16.1 Users’ Liability

16.1.1Each User is solely responsible for:

• (a)for their Content, its publication, and its compliance with these Terms and applicable law;
• (b)for the legality, accuracy, completeness, and truthfulness of their Listings (including description, condition, defects, claimed authenticity, and price);
• (c)for their commitments and obligations to other Users in connection with the Transaction (payment, shipping, receipt, cooperation in the event of a dispute);
• (d)respect for the rights of third parties (including intellectual property, privacy, and image rights) and applicable laws and regulations.

16.1.2The Seller remains solely responsible for the Item (ownership, legality, compliance, packaging, shipping), and the Buyer remains solely responsible for their purchasing decisions, subject to the internal mechanisms set forth in Articles 7 (integrated payment/escrow), 9 (delivery), and 11 (Buyer Protection).

16.2 Troquizy’s Liability (as an Intermediary) – Exclusions and Limitations

16.2.1Principle of Intermediation. Troquizy acts exclusively as a technical intermediary (hosting, connecting parties, tools, integrated payment where applicable) and is not a party to the sales contract concluded between the Seller and the Buyer (Article 3).

16.2.2Exclusions Regarding Transactions. Subject to applicable mandatory provisions, Troquizy assumes no liability for:

• (a)sales concluded between Users and the performance of the sales contract (conformity, quality, authenticity, safety, legality, and availability of the Items);
• (b)negotiations and communications between Users, including via messaging;
• (c)delivery and shipping terms provided by third-party service providers (delays, losses, damage), in accordance with Section 9;
• (d)returns agreed upon between Users outside the mechanism provided for herein;
• (e)financial losses or damages resulting from a Transaction concluded or settled outside the explicitly provided Troquizy Services (in particular, outside the integrated payment system).

16.2.3Payments and PSP. When integrated payment is used, Troquizy implements the mechanisms set forth herein (escrow/freeze, release, dispute resolution) in accordance with Articles 7 and 11. However, certain decisions regarding compliance, security, fraud prevention, and chargebacks are the responsibility of the PSP and may affect collections or disbursements; Troquizy does not guarantee the absence of delays or decisions imposed by the PSP, subject to applicable mandatory provisions.

16.2.4Legal Limitations. Nothing in these Terms is intended to, or shall have the effect of, excluding or limiting Troquizy’s liability in cases where such exclusion or limitation is prohibited by law, including in cases of willful misconduct or gross negligence, or with respect to mandatory obligations that cannot be waived.

16.2.5Interpretation and Balance. The exclusion and limitation clauses shall be interpreted in light of the requirement of good faith (Contracts (General Part) Law, 5733- 1973, Sections 12 and 39) and may be assessed in light of the review of unfair terms applicable to standard contracts (Standard Contracts Law, 5743-1982), depending on the circumstances.

16.3 Force Majeure

16.3.1In the event of a force majeure event preventing TROQUIZY LTD, its employees, service providers, or subcontractors from performing, in whole or in part, any of its obligations under these Terms, the performance of the obligation in question shall be suspended or postponed for the duration of the force majeure event, as well as for any additional reasonable period necessary for the normal resumption of service.

16.3.2During the period of Force Majeure, such non-performance or delay shall not constitute a breach of these Terms and shall not give rise to any right to compensation for the User, to the extent permitted by law.

16.3.3Troquizy will use reasonable efforts to minimize the effects of the Force Majeure event and restore the Services within a reasonable timeframe. To the extent possible, Troquizy will notify Users by reasonable means (including notifications on the Platform and/or via email).

16.3.4A Force Majeure event is any event beyond Troquizy’s reasonable control, which could not reasonably have been foreseen at the time of acceptance of the these Terms and Conditions, and whose effects cannot be avoided by reasonable measures, including, but not limited to: war (whether declared or not), acts of hostility, security or terrorist incidents, states of emergency, administrative restrictions, strikes or labor disputes, major infrastructure failures (electricity, networks, the Internet, telecommunications), unavailability of essential third-party systems (including payment

providers, cloud hosting, and delivery services), cyberattacks or major security incidents, fire, flood, earthquake, natural disasters, epidemics/pandemics, quarantines, as well as any decision, injunction, or requirement issued by a competent authority or court.

16.3.5If the Force Majeure event continues for more than thirty (30) consecutive days and prevents the provision of Essential Services, Troquizy may extend the suspension or terminate the affected Service, in whole or in part, upon reasonable notice, without this constituting a breach of these Terms, subject to applicable mandatory provisions.

16.4 Availability – Maintenance – Interruptions

16.4.1Troquizy does not guarantee continuous and uninterrupted availability of the Services. Temporary interruptions may occur, particularly for maintenance, updates, security, technical incidents, overload, or constraints imposed by third-party service providers.

16.4.2Troquizy will endeavor to limit the impact of such interruptions and, where reasonably possible, to notify Users thereof, in accordance with the principle of good faith (Art. 39), without this implying an obligation of result.

17. Taxation – Reporting Obligations

17.1 No Advice

17.1.1Troquizy does not provide any tax, accounting, or customs advice. Any information made available on the Platform (help centers, FAQs, articles) is for informational purposes only and does not constitute professional advice.

17.2 Users’ Liability

17.2.1Each User is solely responsible for determining and fulfilling all of their tax, social security, and reporting obligations related to their use of the Platform, including with respect to:

• (a)income derived from sales, resale, or any activity equivalent to a professional activity;
• (b)applicable taxes and duties (where applicable, including VAT, income tax, withholdings, or equivalent obligations depending on the User’s status);
• (c)obligations related to import/export, customs duties, and applicable restrictions, if any.

17.2.2The User acknowledges that repeated, organized, or for-profit sales may result in tax obligations and/or reclassification as a professional activity, regardless of the “individual” classification within the meaning of these Terms (see Section 4).

17.3 Cooperation and Legal Obligations

17.3.1Troquizy may be required, by law or upon a valid request from a competent authority, to retain, verify, or disclose certain information and records related to Transactions, payments, or Users, in accordance with applicable law and the Privacy Policy (Article 12).

17.3.2Such cooperation does not constitute tax advice and does not imply any guarantee regarding a User’s tax compliance.

18. Intellectual Property (Platform)

18.1 Ownership and Protection

18.1.1The Platform, including, without limitation, its software, code, interfaces, architecture, databases, algorithms, features, trademarks, logos, domain names, graphic guidelines, Troquizy’s editorial content, and distinctive elements (collectively, the “Troquizy Elements”), are protected by intellectual property and/or database rights and are owned by Troquizy or its licensors.

18.1.2This section does not apply to User Content, which is governed by Section 13.

18.2 Limited Right of Use

18.2.1Subject to compliance with these Terms, Troquizy grants the User a personal, non- exclusive, non-transferable, and revocable right to access the Platform and use the Services for the User’s own purposes, within the limits of the Platform’s intended purpose.

18.2.2No intellectual property rights are transferred to the User; any use not expressly authorized is prohibited.

18.3 Prohibitions

18.3.1Without prior written authorization from Troquizy, it is prohibited to:

• (a)to reproduce, display, modify, adapt, translate, distribute, or exploit all or part of the Troquizy Elements, whether for commercial or non-commercial purposes;
• (b)to extract, copy, or reuse, in a substantial or systematic manner, all or part of the Platform’s databases, listings, interfaces, or content, particularly for the purposes of competition, training, indexing, or creating a third-party service;
• (c)to use Troquizy’s trademarks, logos, or domain names—including in the form of keywords, usernames, page names, applications, accounts, or advertisements—in a manner likely to cause confusion;
• (d)to remove or alter any copyright notices, disclaimers, watermarks, or technical protection measures.

18.3.2The technical and safety prohibitions set forth in Article 14 apply in addition.

18.4 Measures and Remedies

18.4.1In the event of an alleged or proven infringement of Troquizy’s rights, Troquizy may take any protective and compliance measures provided for in these Terms (including removal of content, restriction of access, suspension or closure of an Account) and exercise any appropriate legal remedies, subject to applicable mandatory provisions.

19. Term – Termination

19.1 Term

19.1.1These Terms apply for the entire duration of use of the Platform and, for each User with an Account, until the Account is effectively closed, subject to the surviving provisions set forth in Section 19.4.

19.2 Termination/Closure by the User

19.2.1The User may close their Account at any time via the Platform settings or by submitting a request to support (Appendix 1), subject to:

• (a)any pending Transactions, open disputes, and ongoing cooperation obligations;
• (b)escrowed funds, suspended payments, or ongoing compliance reviews (Articles 7 and 11).

19.2.2Closing the Account does not automatically cancel Transactions validly concluded prior to the closure request; such Transactions remain governed by these Terms until their completion.

19.3 Suspension/Closure by Troquizy

19.3.1Troquizy may, in good faith and in a proportionate manner, suspend, restrict, or close an Account, particularly in the event of: a violation of the Terms, proven fraud or reasonable suspicion of fraud, infringement of third-party rights, a security risk, circumvention of rules, failure to cooperate with verifications, or legal/regulatory requirements (including a request from the PSP).

19.3.2Where relevant and reasonably possible in light of security, fraud prevention, and legal requirements, Troquizy may notify the User of the primary reason for the action and/or the procedures for filing an appeal via the designated channel.

19.3.3In the event of suspension or closure, Troquizy may apply protective measures to pending Transactions (including temporary freezing, suspension of payment, and blocking of escrowed funds), in accordance with Article 7 and, in the event of a dispute, Article 11, subject to applicable mandatory provisions.

19.4 Effects – Surviving Provisions – Retention

19.4.1Provisions that, by their nature, are intended to survive the closure of the Account shall remain in effect, including those relating to: intellectual property (Article 18), User Content and the technical license (Article 13) to the extent necessary , confidentiality and personal data (Article 12), liabilities/limitations (Article 16), and applicable law and jurisdiction (Article 21).

19.4.2Troquizy may retain certain information and records after account closure for as long as necessary to fulfill legal obligations, provide evidence of Transactions, prevent fraud, and resolve disputes, in accordance with Article 12 (Privacy Policy).

20. Modification of the Terms

20.1 Grounds and Principle

20.1.1Troquizy may amend these Terms when justified by legitimate reasons, including: the evolution or improvement of the Services, the addition or removal of features, security

requirements, fraud prevention, legal or regulatory compliance, changes imposed by a key service provider (including a PSP), or operational reorganization.

20.1.2Amendments are not intended to apply retroactively to Transactions that have already been completed, except where required by law or where an amendment is necessary for security or fraud-related reasons affecting an ongoing Transaction

20.2 Prior Notice and Effective Date

20.2.1Except for minor corrections, purely editorial updates, or changes imposed on an urgent basis for security or compliance reasons, Troquizy will notify Users in advance and specify the effective date of the new Terms.

20.2.2Such notice may be provided by any reasonable means, including a notification on the Platform, email, or a message in the Account.

20.3 Acceptance – Rejection

20.3.1Unless otherwise required by law, continued use of the Platform after the effective date constitutes acceptance of the amended Terms.

20.3.2If the User does not accept the amended Terms, the User may cease using the Services and close the User’s Account in accordance with Section 19. Closure does not affect Transactions already validly concluded prior to closure, which remain governed by the Terms applicable at the time of the Transaction, subject to mandatory provisions and the security/fraud prevention mechanisms necessary for their execution.

20.4 Date and Version

20.4.1The effective date and/or version of the applicable Terms are indicated on the Platform. In the event of a dispute regarding interpretation, the applicable version is, in principle, the one in effect on the date the relevant Transaction was concluded, subject to applicable mandatory provisions.

21. Governing Law – Jurisdiction

21.1Governing Law

21.1.1These Terms, as well as access to and use of the Platform and Troquizy Services, are governed by and interpreted in accordance with Israeli law.

21.2 Jurisdiction (Troquizy Services)

21.2.1Subject to applicable mandatory and non-derogable rules (including, where applicable, those arising from the Consumer Protection Law, 5741-1981, and the Standard Contracts Law, 5743-1982), any dispute relating to the validity, interpretation, performance, or termination of these Terms, as well as to the Services provided by Troquizy, shall fall within the exclusive jurisdiction of the competent courts of Tel Aviv- Jaffa, Israel.

21.2.2This clause is not intended to limit any mandatory rights a User may have under applicable law, nor to prevent, where permitted by law, the filing of a petition with a competent court for provisional or protective measures.

21.3 Disputes Between Users (Sales Contract)

21.3.1Disputes relating exclusively to the sales contract entered into between the Buyer and the Seller (item, price, conformity, etc.) are, in principle, the responsibility of the Parties to the sales contract, as Troquizy is not a party to that contract, without prejudice to the internal dispute resolution mechanisms provided for in Article 11 and the legal remedies available to the Parties.

21.4 Severability

21.4.1If any provision of this Article is declared null and void, unenforceable, or deemed unenforceable, it shall be deemed amended to the minimum extent necessary to render it enforceable, without affecting the validity of the other provisions of these Terms and Conditions.

21.5 Relevant Official References

• Contracts (General Part) Law, 5733-1973 – National Legislation Database
• Contracts Law Amendment No. 3, 5786-2026 – Knesset
• Consumer Protection Law, 5741-1981 – National Legislation Database
• Standard Contracts Law, 5743-1982 – National Legislation Database
• Electronic Signature Law, 5761-2001 – National Legislation Database
• Protection of Privacy Law, 5741-1981 – National Legislation Database
• Legal Capacity and Guardianship Law, 5722-1962 – National Legislation Database

22. Notifications

22.1 Contact Information and Channels

22.1.1Troquizy’s contact information and notification channels (including the support email address and, if applicable, the mailing address) are set forth in Appendix 1.

22.1.2The User agrees that Troquizy may send contractual notifications and communications electronically, including via: (i) the email address associated with the Account, (ii) in-app notifications in the Account area, and/or (iii) any other reasonable means indicated on the Platform.

22.1.3The User agrees to keep their contact information up to date and to check their email and/or Account regularly. Otherwise, the User bears the consequences of non- receipt due to an invalid address, a full inbox, spam filtering, or a failure to update their information, subject to applicable mandatory provisions.

22.2 Deemed Receipt

22.2.1Unless proven otherwise and subject to mandatory provisions, a notification is deemed received:

• (a)when it is sent to the email address provided by the User, on the date and time of sending as recorded in Troquizy’s technical logs, unless a delivery failure (“bounce”) is recorded; and/or
• (b)when it is made available in the Account section (in-app notification), as of the time it is actually made available on the Platform.

22.2.2Additional technical details (reference address, time limits, handling of bounce notifications) may be specified in Appendix 1 and/or on the Platform.

22.3 Reservation

22.3.1This section does not limit the User’s mandatory rights or the legal notification requirements applicable in certain cases.

23. Miscellaneous

23.1 Assignment

23.1.1Troquizy may assign or transfer all or part of its rights and obligations under these Terms to an affiliate, a purchaser, or a successor (including in connection with a reorganization, merger, acquisition, or transfer of business or assets), provided that: (i) that it notifies Users within a reasonable time when relevant, and (ii) that the assignee assumes the corresponding obligations under these Terms, subject to applicable mandatory provisions.

23.1.2The User may not assign, transfer, or make available their Account or their rights of access to the Services to a third party, whether for free or for a fee, including by sharing login credentials, in accordance with, in particular, the security requirements (Section 5).

23.2 Severability

23.2.1If any provision of these Terms is deemed invalid, illegal, or unenforceable, it shall be deemed unwritten or modified to the minimum extent necessary to make it enforceable, without affecting the validity of the other provisions, which shall remain in full force and effect.

23.3 Non-Waiver

23.3.1Troquizy’s failure to enforce any provision of these Terms at any given time shall not be construed as a waiver of its right to enforce such provision at a later time.

23.4 Entire Agreement and Hierarchy of Documents

23.4.1These Terms, their appendices (Appendix 1 – Contact Information / Notifications; Appendix 2 – Catalog / Prohibited Items and Related Rules; Appendix 3 – Rates & Fees), as well as the policies to which they expressly refer (including the Privacy Policy), constitute the applicable contractual agreement between Troquizy and the User regarding the use of the Platform within the relevant scope.

23.4.2In the event of a conflict: (i) the specific terms (including Live/Replay) shall prevail for the relevant features; (ii) these Terms of Use/Terms of Service shall prevail for all other matters; (iii) the appendices shall prevail only for the matters they expressly govern (contact information/notifications, catalog and restrictions, rates/fees, etc.).

APPENDIX 1 – Legal Notices and Contact Information

• Company: TROQUIZY LTD
• Registration No. / Corporate ID / 517189379 :.‫פ‬.‫ח‬
• Headquarters Address: 22 Guiborei Israel St., Netanya, Israel
• Support email: support@troquizy.io
• Privacy Contact: support@troquizy.io; Privacy Protection Officer: to be designated when required by law.

APPENDIX 2 – Publication Rules and List of Prohibited Articles

Preamble – Enforceability, Scope, and Updates

• (A)This Appendix 2 forms an integral part of the Troquizy Terms of Use and Terms of Service (Article 23.4). It specifies (i) the rules applicable to published Ads and Content, and (ii) a non-exhaustive list of prohibited or restricted Items and Content.
• (B)In the event of any conflict, the hierarchy set forth in Article 23.4 shall apply.
• (C)Troquizy may update this Appendix for legitimate reasons, including legal, security, fraud prevention, and anti-abuse purposes, in accordance with Article 20 (including immediate updates when necessary for urgent compliance or security reasons).
• (D)Users remain solely responsible for the compliance of their Listings, Items, Content, and Transactions. Troquizy does not conduct systematic prior reviews.

1. Rules for Posting Listings

1.1 Accuracy, Transparency, and Good Faith

1.1.1All Listings must be accurate, complete, consistent, and not misleading. In particular, the Seller must disclose, in good faith:

• (a)the brand, size, color, actual condition (defects, signs of wear, repairs), and essential characteristics;
• (b)whether the Item has been altered (alterations, dyeing, repairs, label replacement, etc.);
• (c)recent, accurate, and representative photos of the Item, taken by the Seller, clearly showing any significant defects.

1.1.2Any “bait-and-switch” tactics are prohibited, including: artificial pricing, false descriptions, non-representative photos, or any method intended to attract the Buyer through misleading information.

1.2 Right to Sell – Lawful Origin

1.2.1The Seller warrants: (i) that they are the owner of the Item or are duly authorized to sell it, and (ii) that the Item is not stolen, encumbered by any third-party rights, or derived from an illegal activity.

1.2.2In the event of reasonable doubt, Troquizy may request additional information (e.g., proof of purchase, proof of origin) before keeping the Listing online, without this implying any obligation to certify the Item.

1.3 Photos and Content – Rights and Privacy

1.3.1It is prohibited to post:

• (a)photos taken from the Internet, catalogs, or others’ social media accounts, or any Content without authorization;
• (b)images or videos containing personally identifiable or sensitive information (e.g., ID cards, license plates, addresses, phone numbers, documents), or that infringe on privacy;
• (c)sexually explicit, violent, shocking, or degrading material (“adult” content).

1.3.2The Seller shall ensure that the published Content does not infringe upon the rights of third parties (intellectual property, right of publicity, privacy).

1.4 Conduct and Respect for the Community

1.4.1Users must behave respectfully. The following are prohibited: harassment, threats, insults, hate speech, discrimination, incitement to violence, defamation, false accusations, and the disclosure of private information (“doxxing”).

1.5 Prohibition on Circumvention and Abuse

1.5.1The following are prohibited: spam, advertising for other platforms or services, solicitation outside the Platform, abusive automation (bots, scraping/crawling), attempts at fraud (false evidence, identity theft, manipulation of conversations), or any circumvention of Troquizy’s rules.

1.6 Pricing and Presentation

1.6.1The price must be displayed clearly and consistently with the listing. Listings that are misleading or intended to circumvent search/visibility mechanisms are prohibited.

2. Items Authorized for Sale on Troquizy (“Clothing Only” Category)

2.1Unless Troquizy expressly expands the categories, only the following items are permitted:

• ready-to-wear clothing (Men’s, Women’s, Children’s);
• shoes (Men, Women, Children);
• accessories (Men, Women, Children).

2.2Any category not listed herein is deemed unauthorized, unless expressly enabled on the Platform and/or explicitly mentioned in an updated Appendix.

3. Prohibited Items (non-exhaustive list)

3.1Principle. Troquizy may remove any Listing that poses a legal, security, fraud, or compliance risk, even if the Item is not explicitly listed below.

3.2Counterfeit Goods and Intellectual Property Infringements

Prohibited:

• (a)counterfeit items, replicas, “inspired” items, “dupes,” “1:1” items, “AAA” items, “mirror” items, copies, or any item bearing a trademark or logo without authorization;
• (b)forged certificates of authenticity or fabricated “proofs”;
• (c)components, labels, or logos intended to turn an item into a counterfeit or to deceive.

3.3 Stolen Items or Items of Suspicious Origin

Prohibited: any item that is stolen, found and not returned, or whose lawful origin cannot be substantiated in cases of serious doubt.

3.4Hazardous, Regulated, or Illegal Products Prohibited: weapons, ammunition, weapon accessories, regulated bladed weapons; explosives, fireworks, flammable substances; illegal drugs and substances; “CBD/THC” products and similar items as defined by applicable regulations; prescription medications; products requiring authorization or a license; regulated medical devices.

3.5Food, Supplements, and Sensitive Products Prohibited by default (unless otherwise specified): food items, beverages, dietary supplements, perishable goods; products requiring a cold chain or special storage conditions.

3.6Cosmetics and personal care products (strict restrictions) Prohibited or strictly restricted: opened or used cosmetics, makeup, opened perfumes, intimate hygiene products; any product whose condition does not allow for minimum hygiene standards to be guaranteed.

3.7Adult items Prohibited: sexually explicit content or objects, pornography, “adult” services.

3.8Personal Data and Official Documents Prohibited: ID cards, passports, licenses, official documents, transit tickets, bank cards, statements, administrative documents; any item containing personal data that has not been erased (e.g., a phone that has not been reset, a memory card with photos).

3.9Electronics (clothing section only) Prohibited: electronic devices (phones, computers, game consoles, headphones, etc.) and electronic accessories, unless a dedicated category is specifically opened.

3.10Animals and Products Derived from Protected Animals Prohibited: the sale of live animals; products derived from protected species or subject to restrictions (e.g., ivory, regulated skins/parts).

3.11Services, Tickets, Coupons, and Digital Assets Prohibited: services, performances, subscriptions, tickets, coupons, gift certificates, gift cards, digital codes, online accounts, and digital assets.

4Prohibited Content (Regardless of the Section) Prohibited: hate speech, defamatory statements, harassment, threats; incitement to violence;

glorification of illegal organizations; unauthorized publication of others’ personal information; identity theft; fake profiles; fake supporting documents.

5Monitoring, Removal, and Consequences

5.1No systematic prior review. Troquizy may conduct spot checks or reviews based on reports.

5.2Measures. In the event of non-compliance (proven or reasonably suspected), Troquizy may, in good faith and in a proportionate manner: remove or delist a Listing, hide Content, restrict certain features, request additional information (e.g., proof of ownership or authenticity), or suspend or close an Account in the

event of a serious or repeated violation, in accordance with the Terms of Use and Terms of Service.

5.3Reporting. Any User may report a Listing or Content via the reporting tool.

6. Important Reservations

6.1Non-Exhaustive List. An Item may be removed if it poses a legal, security, or fraud risk, or if it is incompatible with carriers’ rules or operational constraints.

6.2User Responsibility. Users remain solely responsible for the compliance of their Listings and Transactions.

6.3Cooperation with Authorities. In the event of a serious suspicion of illegality, Troquizy may cooperate with the relevant authorities when required or permitted by law.

APPENDIX 3 – Rates & Fees

Preamble – Hierarchy and Display

• (A)This Appendix 3 forms an integral part of the Troquizy Terms of Use and Terms of Service (Article 23.4). It summarizes certain rates and fees applicable to the Services.
• (B)The amounts displayed on the Platform at the time of the Transaction (pre- payment summary on the Buyer’s side and breakdown summary on the Seller’s side) shall prevail for the Transaction in question. In the event of a discrepancy, the amount displayed shall prevail.
• (C)Unless otherwise stated, the amounts indicated below are expressed in NIS and include, where applicable, any applicable taxes required by law (including tax).
• (D)Troquizy may update this Appendix in accordance with Article 20; such changes apply only to future Transactions, based on the amounts displayed prior to payment.

1. Visibility Boosts (Standard Sales – Individuals Only)

1.1 Pricing

• 24-hour Boost: 5 ₪;
• 72-Hour Boost: 12 ₪;

1.2 Key Rules (cross-reference)

The eligibility requirements, activation procedures, suspension in the event of non-compliance, and the absence of any guarantee of results are set forth in Section 6.4. Unless otherwise required by law or otherwise indicated at the time of purchase, a Boost that has been used (in whole or in part) is non- refundable.

2. Integrated Payment – Fixed Fees Mentioned Herein (Standard Sales, Auctions)

2.1 Buyer Protection Fee (Buyer’s side)

• Buyer Protection Fee: 5.2 ₪per Transaction (fixed fee), mandatorily applied to each purchase, in accordance with Article 7 and Article 11.

Unless otherwise required by law, these fees are non-refundable, including in the event of a full or partial refund.

2.2 Other Variable Fees and Commissions for Buyers

Other applicable fees and commissions (including Buyer commissions (10% of the item’s sale price), shipping fees, payment method fees, and taxes where required) are displayed before payment and may vary depending on the item, the carrier, the payment method, and the Platform’s settings.